Your Privacy Matters to Us: Our Commitment at Simply Grounds.ca
At Simply Grounds.ca, we understand the importance of your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
What Information We Collect:
Device Information: When you browse our site, we automatically collect details like your browser type, IP address, and browsing activity. This helps us improve your experience and ensure our website is user-friendly.
Order Information: If you make a purchase, we collect essential details such as your name, billing and shipping addresses, payment information (including credit card details), email, and phone number to process your order efficiently.
How We Use Your Information:
Order Fulfillment: We use order information to process your purchases, arrange shipping, and provide you with order confirmations and invoices.
Customer Communication: We may use your contact information to communicate about your orders, respond to inquiries, and provide updates on your purchase.
Fraud Prevention: We use device and order information to help identify and prevent potential risks or fraudulent activity.
Personalized Experience: With your consent, we may use your information to share relevant product updates and promotions, keeping you informed about our latest offerings.
Website Improvement: Device information assists us in analyzing website interactions, helping us enhance our site and improve your browsing experience.
We Value Transparency:
Trusted Partners: We carefully share your information with trusted third parties like Google Analytics, which help us operate our online store and understand how our customers use our website.
Behavioral Advertising: We may use your information to show you targeted ads we think you'll find relevant. You have the option to opt out of targeted ads through various platforms.
Your Rights: If you are a resident, you have rights regarding your personal information, including the right to request access, correction, or deletion of this information.
Do Not Track: While we respect your privacy preference, our systems do not currently respond to "Do Not Track" signals.
Data Retention: We keep your order information for our records unless you request us to delete it.
Children's Privacy: Our website is not intended for children under 18.
Policy Updates:
We may update our Privacy Policy occasionally to reflect changes in our practices. We encourage you to review it periodically.
Contact Us:
If you have any questions, concerns, or complaints regarding our privacy practices, please reach out to us at [email protected] or by mail at:
7794 Clendenning St. Niagara Falls, Ontario Canada L2G 0H2
